PRIVACY POLICY
General
This web site and its contents (“the Site") are owned by TNF Group Pty. Ltd. (TNF)
ACN 100 768 054. This Privacy Policy describes the manner in which TNF
will collect, use, store and disclose information obtained from you
including the use of this Site.
Upon visiting and using the Site you are by implication agreeing with
the practices and guidelines described in this Privacy Policy. If you
do not agree with this Privacy Policy you should not use the Site.
TNF collects certain personal information from you such as your name,
trading entity details, contact details, and bank account details (as
required). This information is required by us to provide goods and
services to you. We may also collect other personal information that
you provide to us via company surveys. We use this information to
improve our products and services. We do take reasonable steps to
ensure that your personal information is kept confidential, secure, and
protected from unauthorised access or use.
Disclosure of Information:
TNF is committed to protecting your personal information. You
can use our web site without providing any personal information.
However for any customer service enquiry, we do request personal
information. You can be assured that you are doing so with the
knowledge that we will only use your personal information for the
purpose of providing information and services which are tailored to
your requirements and to continually improve the quality of our
products and service delivery.
It may sometimes be necessary for us to disclose information to third
parties, however, this disclosure shall only occur in the following
circumstances:
1) Employees, Contractors and Agents:
At times TNF may engage or employ other companies and/or individuals to
perform functions on our behalf. Some examples are; appointment of
sales agents, processing supplier payments, processing customer
receipts, debtors financing or debt recovery, and using mailing
services. The information is provided solely to these persons to
perform their specific function and no other purpose.
2) Legal Requirements – where disclosure of information is ordered by a
court or is subpoenaed in relation to third party litigation.
Your personal information will only be used within TNF and by those
third parties engaged by us to assist in providing services,
information and products to you. TNF does not sell, rent, assign or
give your information to any third party. Other than as outlined above
we will not knowingly provide information to third parties without your
consent.
TNF will exercise diligence and care protecting your personal information.
Information for the supply of goods on credit
TNF may make enquiries (which may include obtaining reports from Credit
Reporting Agencies) as to the credit and financial responsibilities of
an applicant seeking to open a credit account with TNF. TNF will only
use this information in line with our debt collection policies and
procedures.
Security of Information
The information collected will be stored and processed on a
computer or in written form at our premises in Knoxfield, Victoria,
Australia. Security measures are in place to protect the information
provided by you. We endeavour to keep our server free from unauthorised
access and use by means of physical security at our premises and by
using protocols and measures to prevent unauthorised remote access to
our server.
However no Internet server nor any data transmitted over the Internet
can be assured of security and there is always a risk of unauthorised
access to information. Although we will take all reasonable steps to
maintain security of information provided, we cannot be held liable for
events arising from unauthorised access.
Access to Information
In accordance with the Privacy Act you may have access to
information which we have collected about you. Details of this
information may be sought by e-mailing us at privacy@player.com.au
We will endeavour to provide you with details of such information as
soon as practicable and will seek to remedy any errors which you
identify in that information. We may, at our discretion, charge an
administration fee for time spent in providing access to this
information.
Links
TNF does not control the information collected by any sites
reached through links from this Site. TNF accepts no responsibility for
other third party websites, which may be accessed through this site,
and does not endorse the contents of privacy practices of such other
third parties. If you require details of the information collection
policies of those sites, then you should independently contact those
companies.
Queries
If you have any queries about this Privacy Policy, or have a
problem or complaint, or wish to change any personal information
provided to us then you should contact us by sending an e-mail to privacy@player.com.au or calling us on (03) 9765 5800.
For more information about privacy in general, you can visit the Federal Privacy Commissioner's website at www.privacy.gov.au
